Staten Island Home Security Systems, Burglar Alarms & CCTV

Why Choose Smith & Wesson Security Services?

Highly Trained Dispatchers

Our 24-hour monitoring services are backed by the best dispatch personnel in the industry. Unlike many security companies who attempt to cut costs by skimping on training, we don’t employ dispatchers unless they meet our extensive criteria for competency and undergo our rigorous training program.

The result is an expert staff, reacting fast and without fail in every situation.

All of our Dispatch Operators:

Receive extensive training via Central Station Alarm Association Operators Course
Undergo our additional, rigorous in-house training program
Hold certificates of fitness for central station signaling dispatch
Participate in constant, ongoing training during entire length of employment
Must pass continuous testing in order to remain a dispatcher
Are thoroughly screened and trained for honesty, integrity & ability

What does this mean to you?
Your home, family and property are looked after by trained professionals who know exactly how to react in every situation. No matter how advanced or automated our security systems, that special touch of a trained dispatch operator can make all the difference in an emergency.

When an alarm is triggered, our dispatch operators quickly follow specific instructions for each and every property, which include notifying the proper authorities, as well as individuals at the premises and other designated emergency contacts.

Learn more about our 24/7 monitoring services and discover more great reasons why Control Security is the right choice for your home or business.